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Can I Service My Car Without Affecting the Warranty? - Car Servicing at Andrews Car Centre

Can I Service My Car Without Affecting the Warranty? - Car Servicing at Andrews Car Centre

One of the most common misconceptions among car owners is that servicing their vehicle outside of a dealership will void their manufacturer warranty. This misunderstanding often leads to unnecessary costs, with drivers feeling tied to expensive main dealers for routine maintenance.

At Andrews Car Centre in Lincoln, we want to clear up the confusion – you can service your car with us without voiding your warranty. Thanks to the Block Exemption Regulation, you have the freedom to choose where your car is serviced, as long as it meets certain criteria. In this article, we’ll explain how this law works and why choosing an independent garage like Andrews Car Centre is a smart, cost-effective decision.


What is Block Exemption Regulation?

The Block Exemption Regulation (BER) is an EU law introduced to promote fair competition within the automotive industry. This legislation allows independent garages to service and repair vehicles without invalidating the manufacturer’s warranty, provided the work is carried out to the correct standards.

The purpose of this regulation is to prevent manufacturers from monopolizing after-sales services, allowing car owners more choice and fair pricing when it comes to maintenance. Despite Brexit, this regulation still applies in the UK, ensuring car owners can:

  • Choose Their Preferred Garage – You’re not obliged to visit the main dealer for servicing.
  • Save Money – Independent garages often provide the same high-quality service at a fraction of the cost.
  • Receive Equal Protection – Your manufacturer warranty remains valid as long as the garage follows the correct guidelines.

Before this law, manufacturers could insist that all servicing and repairs were carried out by the dealer to keep the warranty intact. The Block Exemption Regulation gave consumers the right to shop around, creating a more competitive environment and reducing the financial burden of car ownership.


Key Requirements to Protect Your Warranty

To ensure your car remains under warranty after servicing at an independent garage, these key conditions must be met:

1. Use of Approved Parts

  • Only manufacturer-approved parts or parts that meet the same specifications can be used during servicing.
  • At Andrews Car Centre, we use OEM (Original Equipment Manufacturer) parts or equivalent, ensuring compliance with warranty standards.
  • Using cheap, inferior parts can void your warranty, which is why it’s essential to trust a reputable garage that prioritizes quality.

2. Service to Manufacturer Specifications

  • The vehicle must be serviced according to the manufacturer's guidelines, including timing, mileage intervals, and procedures.
  • Our technicians follow manufacturer service schedules to the letter, ensuring nothing is overlooked.
  • This includes oil changes, brake inspections, and timing belt replacements at the correct intervals.

3. Detailed Service Records

  • All services must be recorded and logged to maintain the warranty.
  • We provide a comprehensive service record, with stamped service books and digital records for full transparency.
  • A full service history not only protects your warranty but also boosts your vehicle’s resale value by showing it’s been properly maintained.

Why Choose Andrews Car Centre for Servicing?

Choosing an independent garage like Andrews Car Centre comes with several benefits:

  • Cost Savings

    • Main dealerships often charge premium rates for routine servicing. Independent garages offer competitive pricing without compromising on quality.
    • By servicing with us, you can save significantly while receiving top-tier maintenance. On average, drivers can save 30-50% compared to dealer prices.
  • Experienced Technicians

    • Our highly trained team has extensive experience across multiple makes and models, including Ford, Volkswagen, BMW, and more.
    • We stay up to date with the latest technologies and diagnostic tools, ensuring your vehicle receives the best care.
  • Convenient and Local

    • As a trusted Lincoln-based garage, we offer personalized, friendly service close to home. No need to travel long distances to main dealers.
    • Our local expertise and community reputation make us a trusted choice for car owners in Lincoln and the surrounding areas.
  • Transparent Service

    • We believe in full transparency – there are no hidden costs or unnecessary upsells.
    • Before carrying out any work, we’ll discuss your vehicle’s needs and provide clear, upfront quotes. You’ll always know exactly what you’re paying for.

Common Questions About Independent Servicing and Warranties

1. Will using aftermarket parts void my warranty?

  • Yes, if the parts used don’t meet the same quality and specifications as the manufacturer’s. We ensure that only approved or OEM-equivalent parts are used.

2. What happens if my car needs repairs under warranty?

  • Warranty-related repairs (such as manufacturer defects) are typically handled by the dealer. However, routine servicing and maintenance can be done by independent garages like ours.

3. How do I know if my car is still under warranty?

  • Most new cars have a 3 to 7-year warranty. You can check your warranty status through your manufacturer’s online portal or by consulting your service book.

4. Can I switch between the dealer and an independent garage for servicing?

  • Yes! As long as the vehicle is serviced according to the manufacturer’s guidelines, switching between providers doesn’t affect your warranty.

5. What if I lose my service book?

  • We maintain digital records of all servicing, ensuring you have proof if needed. This can be shared with dealers during warranty claims.

The Long-Term Benefits of Independent Servicing

Beyond the immediate cost savings, independent servicing offers long-term benefits for your car:

  • Increased Resale Value
    • A full-service history, even from independent garages, boosts your car’s resale value. Buyers appreciate well-maintained vehicles with proper records.
  • Personalized Service
    • Independent garages often provide more attentive customer service compared to larger dealerships.
  • Flexibility and Availability
    • We offer faster turnaround times and greater flexibility in scheduling compared to busy main dealers.

Don’t Overpay for Servicing – Book with Andrews Car Centre Today

If your car is due for a service, don’t feel pressured to visit the dealership. At Andrews Car Centre in Lincoln, we provide warranty-compliant servicing that’s affordable, reliable, and hassle-free.

Contact us today to book your next service and enjoy the peace of mind that comes with expert care – without the dealership price tag.

 

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John H B Andrews Ltd Trading as Andrews Car Centre is Authorised and regulated by the Financial Conduct Authority. Our firm reference number is 660111. We are a credit broker and not a lender. We can introduce you to a limited number of lenders and their finance products which may have different interest rates and charges. We are not an independent financial advisor. We will provide details of products available from the lenders we work with, but no advice or recommendation will be made. You must decide whether the finance product is right for you. We do not charge you a fee for our services. Whichever lender we introduce you to, we will typically receive commission from them (either a fixed fee or a fixed percentage of the amount you borrow). The lenders we work with could pay commission at different rates. However, the amount of commission we receive from a lender does not have an effect on the amount you pay to that lender under your credit agreement. Registered office John H B Andrews Ltd dixon close Lincoln, LN6 7UB. Registered No. 578190